Our Reviews

David E|2025 Chevrolet Tahoe

Confirmed Service Customer

2/5/2026

Brad kept me informed about the warranty work on my Tahoe

Christopher Strahan

2/5/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

CHEYENNE, WY

Dustin B|2024 Chevrolet Equinox

Confirmed Service Customer

2/12/2026

First time back since my purchase and I was treated so well! The service department did a great job!!

Michell Durand

2/13/2026

We’re so glad your first visit back since your purchase was such a positive one. Our service department will appreciate your kind recognition!

Business Response

DOUGLAS, WY

Mary G|2025 Chevrolet Trailblazer

Confirmed Service Customer

3/3/2026

My appointment went very well with no issues.

Christopher Strahan

3/3/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

CHEYENNE, WY

John B|2016 Chevrolet Colorado

Confirmed Service Customer

3/6/2026

A. I didn't have an appointment on 3/5/2026 B. I did have my vehicle in for hail damage repair on2/16/2026. The body shop foreman was EXTREEMLY RUDE and disrespectful and turned a bad situation into an even worse one. C. Because of the Body shops RUDE behavior, Tyrrell Chevrolet has lost a LOYAL customer. I will find another dealership to buy from and service my vehicles.

Jonnie Hall

3/9/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

CHEYENNE, WY

Jane B|2026 Chevrolet Silverado 1500

Confirmed Service Customer

3/12/2026

Body shop service was excellent

Jonnie Hall

3/13/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

BURNS, WY

Dakota E|2026 Chevrolet Traverse

Confirmed Service Customer

3/23/2026

BEST DEALERSHIP IN WYOMING

Melissa Wambolt

3/18/2026

Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CHEYENNE, WY

Francisco A|2025 Chevrolet Traverse

Confirmed Service Customer

3/23/2026

None

Melissa Wambolt

3/24/2026

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

CHEYENNE, WY

Kenneth M|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

5/11/2026

Always have a perfect experience. I will always recommend Tyrrell for car sales and maintenance.

Bobby Tompkins

5/13/2026

Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

CHEYENNE, WY

Troy G|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

2/10/2026

My last experience with the service department at Tyrrell's was wonderful. The two previous experiences were not so good. The job is a large part customer service and communication. This is lacking a good portion of the time. This last time the service people really went out of their way to make things right with my truck and it is riding totally different. I took the time to take them donuts the next day because of my experience.

Michell Durand

2/11/2026

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

CHEYENNE, WY

Richard K|2001 Chevrolet Tracker

Confirmed Service Customer

3/11/2026

Great team quick and process

Christopher Strahan

3/12/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CHEYENNE, WY

Brown, K|2019 Chevrolet Equinox

Confirmed Service Customer

5/22/2026

Very friendly greeting even though 25 min early, comfortable waiting area, expedient service. Bobby extremely kind, I did not know they no longer took checks. I gave him what I thought was 2 /50 dollar bills and received change and left! Is seems the Bank the next morning found an extra 50 dollar bill stuck to one I had given him. Well the next day he called me to tell me to tell me to come pick up because I had overpaid. Since I was the only one to pay cash. Some would have kept it, but not him. I applaud his honesty! Thank you so much, living on a penchion is not easy sometimes!

BOBBY TOMPKINS

5/23/2026

Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!

Business Response

CHEYENNE, WY

Anaya, J|2026 Chevrolet Trailblazer

Confirmed Service Customer

5/22/2026

Good fast service

BOBBY TOMPKINS

5/23/2026

Thank you for your feedback! We appreciate your support and hope to see you again soon.

Business Response

CHEYENNE, WY

Kennedy, M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/25/2026

Awesome experience! They helped me out on short notice and gave me excellent service! Thanks!

BOBBY TOMPKINS

5/26/2026

Thank you for the awesome review! We’re glad our team was able to assist you on short notice and provide excellent service. Your support is greatly appreciated, and we look forward to helping you again!

Business Response

NORTH CANTON, OH

Martinez, C|2024 GMC Sierra 2500 HD

Confirmed Service Customer

5/29/2026

Polite understanding efficient and they dont make excuses

BOBBY TOMPKINS

5/31/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

AURORA, CO

Pontillo, V|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/4/2026

Service advisor Melissa is the best

MELISSA WAMBOLT

6/5/2026

Melissa will be thrilled to receive your wonderful compliment. Her commitment to delivering exceptional customer care makes a lasting impact, and we're grateful you took the time to recognize her efforts. We look forward to your next visit!

Business Response

CHEYENNE, WY

John C|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

2/15/2026

Extremely courteous, the ride was great. The vehicle was very clean when I got back in it and it’s always everybody was courteous and helpful..

Christopher Strahan

2/16/2026

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CHEYENNE, WY

Kevin P|2023 Chevrolet Silverado 1500

Confirmed Service Customer

2/23/2026

Rich was very accommodating. He even picked up my vehicle and brought it back.

Melissa Wambolt

2/24/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! We look forward to assisting you again in the future.

Business Response

CHEYENNE, WY

Scott E|2023 Chevrolet Suburban 1500

Confirmed Service Customer

2/27/2026

I was treated very well by everyone. The one point I wish to make is the Billing invoice for services rendered could certainly be more detailed. Invoice #29575, regarding the fact that front and rear differentials had gear lube replaced and should state which synthetic viscosity was used. Important details for maintaining vehicle service records. Service was on 2-20-26.

Michell Durand

2/28/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

CHEYENNE, WY

Jasmine G|2023 Chevrolet Tahoe

Confirmed Service Customer

3/11/2026

Amazing service! Everyone is nice and professional! And I love Melissa- she is the best!!

Melissa Wambolt

3/12/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CHEYENNE, WY

Steven S|2023 Chevrolet Trailblazer

Confirmed Service Customer

3/19/2026

Overpriced bs. No warranty coverage. Took 2 full days to get something "looked at". I will never buy another car from terrell and ill make sure no one I know will either.

Melissa Wambolt

3/20/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

CHEYENNE, WY

Phyllis W|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

4/19/2026

As always, service was amazing.

Melissa Wambolt

4/20/2026

Your continued support and wonderful feedback truly mean so much. We’re thrilled to consistently provide amazing service, and we can’t wait to see you again next time.

Business Response

CHEYENNE, WY

KARIE A|2026 Chevrolet Traverse

Confirmed Sales Customer

6/24/2026

This is our 3rd Brand New Vehicle from Tyrrell. We won't ever go anywhere else again. We highly recommend this dealership. The are class A from start to finish.

JOSEPH HUTTON

6/25/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

CHEYENNE, WY

Young, M|2019 Chevrolet Suburban

Confirmed Service Customer

6/1/2026

Took 8 hours for an oil change and tire rotation.🫤

BOBBY TOMPKINS

6/3/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

CHEYENNE, WY

Krohn, M|2025 Chevrolet Tahoe

Confirmed Service Customer

6/8/2026

While traveling and on a bit of a tight schedule, most of the functions of my Tahoe's infotainment system went black. Tyrrell Chevrolet was the nearest dealership on our route and I stopped very late in the workday. Bobby Tompkins in Service listened to my concern, understandably couldn't get the truck in that day but promised to work me in early the next morning, though I'm sure they had a full workload for the Friday already. He was true to his word early that next day. Though it took a bit of time as those systems can be tricky, a system reset/software update was performed, the truck washed, and we were on our way. All is working perfectly again - and I can't thank Bobby, his Tech who did the work (as well as the car wash guy :) enough! Very satisfied; thanks to all the folks at Tyrrell!

BOBBY TOMPKINS

6/9/2026

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

LAS CRUCES, NM

Barquin, J|2026 Chevrolet Silverado 1500

Confirmed Service Customer

6/8/2026

We where traveling through with our camper when check engine light came on. Bobby at Tyrrell understood the urgency and took care of us right away. Fortunately the repair part was in stock and we were back on the road in a few hours. Thanks again Bobby!

BOBBY TOMPKINS

6/9/2026

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

RALEIGH, NC

Ellis, A|2007 Chevrolet Corvette

Confirmed Service Customer

6/14/2026

Our 2007 corvette had to be towed from a job site on a whim due to it not wanting to go into park and then not starting once it was in park. We knew it was likely shifter related. Chevy got it right in no issue. They diagnosed rather quick but my reason for giving one less star was the communication. I had to call and email to get updates about what the problem was, an update on when the part would be there, etc. I know service gets busy though so I was pretty lenient. The car was dropped off early Monday morning and they had it done by Thursday evening so huge kuddos to them! Thanks for getting us taken care of!

BOBBY TOMPKINS

6/15/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

CHEYENNE, WY

Negrette, R|2012 Buick Verano

Confirmed Service Customer

6/26/2026

When I finally got my car in to complete the repair it was done by 2:30 that afternoon. Thank you so much Missy@

Missy Mireles

6/28/2026

Thank you for your support and positive feedback! We're glad we could help and look forward to serving you again.

Business Response

CHEYENNE, WY

Haley/andy B|2020 GMC 2500HD Sierra

Confirmed Service Customer

2/8/2026

I took the truck in and told the service what was wrong. Picked up the truck and the problem was not corrected so now we have to wait 3 weeks for a back ordered part.

Melissa Wambolt

2/9/2026

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

CHEYENNE, WY

Phyllis W|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

2/16/2026

Melissa is absolutely wonderful. We only deal with her when we come in with all of our vehicles. Wouldn’t have it serviced anywhere else.

Melissa Wambolt

2/17/2026

Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!

Business Response

CHEYENNE, WY

Kristi L|2020 Chevrolet Trax

Confirmed Service Customer

3/12/2026

Oil change at Service Department was fine.

Christopher Strahan

3/12/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

CHEYENNE, WY

Reginald T|2021 Chevrolet Colorado

Confirmed Service Customer

3/23/2026

Fast and easy.

Melissa Wambolt

3/24/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

CHEYENNE, WY

Gabriel M|2025 Chevrolet Silverado 1500

Confirmed Service Customer

4/21/2026

Great people, friendly and got my truck serviced fast!

Bobby Tompkins

4/22/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

CHEYENNE, WY

Fulkrod, P|2026 Chevrolet Silverado 1500

Confirmed Service Customer

6/1/2026

Heather and the team were great about getting me checked in for my oil change. Everything was quick and efficient!

HEATHER URQUIDEZ

6/3/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

CHEYENNE, WY

Taylor, R|2021 Chevrolet Colorado

Confirmed Service Customer

6/10/2026

Collison shop manager was very helpful and easy to work with.

KARSTON MUSE

6/11/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

CHEYENNE, WY

Jones, T|2004 Chevrolet Silverado 1500

Confirmed Service Customer

6/27/2026

great service advisor Missy

Missy Mireles

6/29/2026

Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We truly value your business and look forward to serving you again!

Business Response

CHEYENNE, WY

Williams, D|1988 Chevrolet Corvette

Confirmed Service Customer

6/29/2026

You have the car the better part of a month, on two occasions. The first time you were to have the work completed in 3 days. After my calling numerous times, it was finished in about 2 weeks. I arrived to pick up the car, it had a layer of dust on it and wouldn't start. You jumped it, I pulled it out of the garage and it still wouldn't idle and kept dying. I let Melissa know and took the car home Thursday night, drove it Friday and called Melissa and said I would bring it back Saturday morning because it was not repaired. I was told there were wires behind the dash that needed straightened out and put in a harness, and that this was the cause of the cold start idle issue, which was not what was previously diagnosed. I agreed to pay for the harness at roughly $400 and Melissa assured me there would be no other charges and that it would fix the issue. It was to take two to three hours, and was to be ready the next day, Tuesday. I heard from no one all week, called on Friday only to be told that it wouldn't be finished until the next Monday or Tuesday because they put me to the end of the line. This after already having had it two weeks and paying over $1,900 and not have it fixed. The next week I waited until Thursday with no call, so called them again. Spoke with Troy, who told me that now they thought the main computer was out, that it wasn't the wiring they had previously diagnosed. They were still looking at it and would let me know. I then received a text message later, and returned to pick up the car last Saturday for over $700 instead of $400, saying they replaced other parts, which I had not agreed to. Your service department accepted a diagnostic fee to identify a cold start idle issue. Instead of performing an accurate diagnosis, they repeatedly guessed at the problem, requiring multiple sequential estimates in part replacements. Ultimately your staff sent a text message admitting they could not fix the vehicle, forced me to pay in full to retrieve my property, and returned the car running significantly worse than when it arrived. Now not only does it continue to have the cold start issue, but the car surges, pulsing, when at speed. I believe I should be refunded for the misdiagnosed parts and labor.

MELISSA WAMBOLT

7/2/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

CHEYENNE, WY

WHITNEY M|2026 Chevrolet Trax

Confirmed Sales Customer

6/29/2026

I received exceptional service at this dealership and am completely sold on the brand. Despite having never owned a Chevrolet before, I am absolutely thrilled with my purchase. Paula Mascarenas assisted me through the entire process from start to finish, truly advocating for my needs every step of the way. The customer service was excellent during the sale and continues to be outstanding with the ongoing support they provide. I highly recommend this dealership, as it was truly the best vehicle-buying experience I have ever had.

PAULA MASCARENAS

6/30/2026

Hi, we really appreciate your wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

CHEYENNE, WY

Richard V|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

2/3/2026

Well my truck now has two areas of damage on the body of the truck. Looks like truck.was backed in to a corner of a wall or square post. And there is a dent scratch on the rear quarter panel. I called and left a message just waiting for a response.

Christopher Strahan

2/5/2026

Our team has acknowledged this review.

Business Response

CHEYENNE, WY

David C|2017 Chevrolet Cruze

Confirmed Service Customer

2/3/2026

I needed togo out of state for a family emergency, and your service dept got me in right away for a needed service, Thank you!

Christopher Strahan

2/4/2026

Thank you for the kind feedback. We’re glad our service department could accommodate your urgent needs and provide prompt assistance. We hope everything went smoothly with your family emergency.

Business Response

BURNS, WY

JOSHUA D|2026 Chevrolet Trax

Confirmed Sales Customer

3/17/2026

Richard was the best..super easy super fast 3 hours and I drove away in a new car!

SALES PERSON

3/18/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CHEYENNE, WY

Wambolt, P|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/3/2026

Always fast, and great service.

MELISSA WAMBOLT

6/5/2026

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

CHEYENNE, WY

Smith, K|2016 GMC Terrain

Confirmed Service Customer

6/11/2026

Went in dropped my vehicle off. Got a shuttle home. Work was done the same day. Got a shuttle back. Work was cheaper than expected even with coupons. I was in and out quickly.

BOBBY TOMPKINS

6/12/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!

Business Response

CHEYENNE, WY

Pettrey, J|2015 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/16/2026

on time and done right can't ask for anything more

BOBBY TOMPKINS

6/18/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

CHEYENNE, WY

STEVEN F|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

7/1/2026

I loved my experience at Tyrrell Chevrolet my salesman Joseph was amazing along with everyone else at the entire dealership. I highly recommend them and even referred a friend who's looking. Thank you to everyone.

JOSEPH HUTTON

7/2/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

CHEYENNE, WY

Deborah B|2025 Chevrolet Trax

Confirmed Service Customer

2/20/2026

Took car in for oil change, and to look at speakers. They fixed one speaker but not the other. There is black fingerprints on the inside of my car on the interior roof. Every time I take my car in something happens to it.

Michell Durand

2/21/2026

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

CHEYENNE, WY

Dale L|2011 Chevrolet Silverado

Confirmed Service Customer

2/20/2026

Fixed my truck, and it was very quickly done. It works great now. Thank you Tyrrell Chevrolet

Melissa Wambolt

2/21/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!

Business Response

PINE BLUFFS, WY

SHIRLEY T|2026 Chevrolet Equinox

Confirmed Sales Customer

2/20/2026

The dealership was very willing to work with me on my trade in. I found everyone to be very friendly and accommodating. It was a pleasant experience.

SALESPERSON JENNIFER

2/21/2026

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

CHEYENNE, WY

Haun, S|2014 Buick Encore

Confirmed Service Customer

6/23/2026

It was disapointing that it took 4 times back to get my car finally done, they usually are a lot better that this.

MELISSA WAMBOLT

6/24/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

CHEYENNE, WY

Tillett, R|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/29/2026

While traveling to WY from CO Springs, our truck broke down and we contacted Tyrrell Chevrolet. Melissa Wambolt was the best-Took care of all our needs and got us into a rental car to get home. She needs a pay increase!

MELISSA WAMBOLT

6/30/2026

Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!

Business Response

MONUMENT, CO

Gold, T|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

7/1/2026

Great customer service!

BOBBY TOMPKINS

7/2/2026

Thank you for taking the time to leave us a review. Customer satisfaction remains our highest priority, and we're thrilled to know you had a positive experience. We look forward to welcoming you back whenever you need us.

Business Response

CHEYENNE, WY

Day, S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/1/2026

I went in to get an oil change and tire rotation. First thing I noticed is tracking my vehicle process they said they started my oil change and approximately 335pm and finished at approximately 340pm. So they didnt use the GM tracker correctly so it seems like they were rushing. After I paid I always walk around my truck and look for issues. I have an extremely clean truck. Its something I take alot of pride in. I noticed oil hand prints on my driver door front hood, my front fender was disgusting with oil. I also noticed oil on my passenger door and my rear passenger tire well. But above my back passenger tire I noticed a ding in my paint. Next to the oil mark. I spoke to the service member who got the service manager. He looked at the scan and said the ding was already their because the scan showed it. Asked to look at it. He showed me a box on the rear fender. But in that box I did not see the paint chip. Which I think you see how the treated my truck with oil prints and I've never had a paint chip there and now I do, I think its safe to say the service team put it there. He inform me that he will talk to the members about the oil finger prints and thats all the correction he's willing to do. Which I think is shameful. The next thing is apart of the tire rotation is making sure the tires have the same pressure. Right now I have a 38, 39, 40 and 41. The manager informed me they are always a couple off. Which made me laugh. Because thats a lie you just have to take pride in your work. Or chevrolet is selling garbage equipment like he said. Because my 2017 tahoe can get all them the same pressure. So it was not a good experience. I guess they added new oil and filter I think. Not positive because of my service. So 2 stars max.

Missy Mireles

7/7/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

CHEYENNE, WY

RICHARD R|2026 Chevrolet Equinox

Confirmed Sales Customer

6/28/2026

Great!

RICHARD HOPKINS

6/30/2026

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!

Business Response

CHEYENNE, WY

Glick, D|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/1/2026

Missy and Bobby were great and very helpful with the whole process. They kept me updated on the progress of my vehicle and told me up front what I could expect as far as charges. I appreciate them and the customer service experience from the whole team.

Missy Mireles

7/2/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CHEYENNE, WY

Murray, N|2025 Chevrolet Trax

Confirmed Service Customer

7/1/2026

Great service!

MELISSA WAMBOLT

7/2/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tyrrell Chevrolet Company. If you have any further questions, please give us a call. We're always happy to help!

Business Response

CHEYENNE, WY

Raymond, J|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

7/12/2026

I purchased my vehicle from Tyrrell Chevrolet in Cheyenne a couple of years ago and also purchased an extended warranty through the dealership. After my factory bumper-to-bumper warranty expired, I developed an electrical short in the LED diodes for the driver’s side front turn signal. Because the turn signal is integrated into the headlight assembly and is not serviceable separately, the entire headlight module had to be replaced. One of the requirements of the extended warranty is that if you’re within 40 miles of the selling dealership, warranty work must be performed there. I contacted Tyrrell Chevrolet and scheduled an appointment, and from start to finish, the experience was outstanding. My service advisor, Bobby, was excellent. He was professional, communicative, and very process-driven throughout the entire repair. He kept me informed while the technician diagnosed the problem, worked with the extended warranty company to obtain authorization, ordered the replacement headlight module, and coordinated my return appointment once the part arrived. Although I normally use a Chevrolet dealership closer to my home in Fort Collins, Colorado because it’s more convenient, this experience reminded me how valuable great customer service really is. This was a costly repair, and Tyrrell Chevrolet handled the entire warranty process seamlessly, making it virtually stress-free. I was extremely impressed with Bobby and the entire service department. They made what could have been a frustrating repair a very positive experience. I would not hesitate to recommend Tyrrell Chevrolet in Cheyenne to anyone looking for a dealership that stands behind its customers and makes the warranty repair process easy. Five stars!

BOBBY TOMPKINS

7/14/2026

Your trust in our team is the highest compliment we could receive. Thank you for taking the time to share your experience with the community. Please reach out whenever we can be of service.

Business Response

WELLINGTON, CO

Decroo, S|2026 Chevrolet Trailblazer

Confirmed Service Customer

7/20/2026

That service msnager is an awesome person!

Missy Mireles

7/22/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

THERMOPOLIS, WY

Eric N|2024 Chevrolet Colorado

Confirmed Service Customer

2/1/2026

The collision team did a great job repairing the hail damage on my truck. Jonnie Hall kept me informed of the progress and I believe the job was completed in a timely manner.

Jonnie Hall

2/3/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

CHEYENNE, WY

MAURICE L|2026 Chevrolet Tahoe

Confirmed Sales Customer

2/12/2026

Everyone, especially Richard was excellent!

SALES PERSON

2/12/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

CHEYENNE, WY

Whiting, T|2018 Chevrolet Trax

Confirmed Service Customer

6/15/2026

I had a scheduled appointment for an oil change. I sat for an hour and a half with no notification that my vehicle was done. I had to go ask what the hold-up was.

BOBBY TOMPKINS

6/17/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

CHEYENNE, WY

Eisenhauer, S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/23/2026

Melissa was very helpful and efficiently checked me in, kept me up to date on progress of service. Cost seemed quite a bit high for a simple oil change and filter on my Chevy Silverado. However, will continue to take my vehicle to the dealer for services.

MELISSA WAMBOLT

6/24/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CHEYENNE, WY

Hall, J|2002 Chevrolet Silverado 2500HD

Confirmed Service Customer

6/30/2026

Drop off with a brake problem was repaired and ready at the end of day Great service Thanks

MELISSA WAMBOLT

7/2/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

CHEYENNE, WY

Lansden, D|2011 Chevrolet Silverado

Confirmed Service Customer

7/22/2026

Good service, friendly people.

Missy Mireles

7/24/2026

Thank you for your kind words! We hope to be of service to you again in the future. Take care!

Business Response

PINE BLUFFS, WY

Childress, J|2020 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/3/2026

Missy was great to work with, you are lucky to have her!

Missy Mireles

8/4/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

CHEYENNE, WY

Neville, G|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

8/6/2026

fast efficient and friendly and knowledgeable great service all around !

BOBBY TOMPKINS

8/7/2026

Providing attentive, knowledgeable service is our top priority, and we're glad that stood out during your visit. Thanks again for your wonderful support!

Business Response

CHEYENNE, WY

Williams, J|2022 Chevrolet Tahoe

Confirmed Service Customer

6/30/2026

They were friendly, prompt on getting my Tahoe in and service completed while I waited for it.

BOBBY TOMPKINS

7/1/2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

BRANDENBURG, KY

Christman, T|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/17/2026

I’ve known Bobby for a long time. He has always worked hard to insure the best of service as well as Tyrell Chevrolet has done also.

BOBBY TOMPKINS

7/18/2026

We are grateful for your recognition of our team's efforts. Delivering outstanding service is something we take great pride in, and your feedback encourages us to continue raising the bar. Thank you for choosing us!

Business Response

CHEYENNE, WY

Grube, J|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/23/2026

Very friendly staff. Fast and efficient.

MELISSA WAMBOLT

7/25/2026

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

FRANKLIN, WI

Capozzoli, M|2016 Chevrolet Traverse

Confirmed Service Customer

8/11/2026

Melissa in the service center was extremely helpful

MELISSA WAMBOLT

8/13/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

CHEYENNE, WY

Miller, J|2024 Chevrolet Tahoe

Confirmed Service Customer

7/31/2026

Easy to schedule, quick service, comfortable waiting room.

MELISSA WAMBOLT

8/2/2026

We are fully committed to making every dealership visit seamless and enjoyable, and it’s wonderful to know we succeeded. See you again down the road!

Business Response

CHEYENNE, WY

Wambolt, P|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

8/7/2026

Had new tires mounted and balanced, they were done perfectly and done quickly. Definitely recommend

MELISSA WAMBOLT

8/8/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!

Business Response

CHEYENNE, WY

Jenelle D|2019 Chevrolet Blazer

Confirmed Service Customer

3/23/2026

First of all your service advisor tried to charge me for repairs that were covered under warranty. Then it took them 6 days to complete the job and at the last minute told me I needed a new battery. Basically I got dicked around a lot and my car is not completely fixed. The programming in my stereo system is off and I have to bring my car back in.

Melissa Wambolt

3/25/2026

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

CHEYENNE, WY

Hartman, J|2018 Chevrolet Equinox

Confirmed Service Customer

6/10/2026

Everyone was very nice and I was in and out fairly fast

BOBBY TOMPKINS

6/11/2026

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

CHEYENNE, WY

NICOLE Z|2026 Chevrolet Trax

Confirmed Sales Customer

6/18/2026

My experience purchasing a vehicle was seamless. My salesman Blake was understanding and patient as I decided what I wanted in a vehicle.

BLAKE LANNING

6/19/2026

Thank you for sharing your experience with us! We're delighted to hear that you had a positive visit. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.

Business Response

WINDSOR, CO

JOYCE R|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/14/2026

Mr. Blake and all of the Tyrrell team treated my grandson and me wonderfully. We weren't buying a 90,000 unit, but we were still given top notch service. If I were in the market for a job, I would start looking at Tyrrell.

BLAKE LANNING

8/15/2026

Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!

Business Response

GLENDO, WY

Haun, S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/18/2026

Melissa got us right and got the problem solved and got us right out

MELISSA WAMBOLT

8/20/2026

Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!

Business Response

CHEYENNE, WY

Corman, C|2024 Chevrolet Trax

Confirmed Service Customer

8/22/2026

I was traveling across the country. My check engine light went on. Greatly appreciated service promptly repairing the issue.

MELISSA WAMBOLT

8/23/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FARMINGTON HILLS, MI

Hondel, D|2023 Chevrolet Corvette Stingray

Confirmed Service Customer

7/13/2026

I scheduled to have my Corvette in for an oil change and the 3 year/7,500 mile transmission service completed. When I arrived, the service advisor had me down for just a 7,500 mile service that had nothing to do with the transmission. I asked if they even had the parts for it, and they did not. They completed the oil change and I now have to reschedule once the transmission filters kits arrive. Kind of frustrating that this wasn’t handled when I made the appointment in person two weeks ago.

Missy Mireles

7/14/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

CHEYENNE, WY

Haun, S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/3/2026

I thought that the Re Gen of Emissions, I was told it should only take 10 min. it too half a day.

MELISSA WAMBOLT

8/4/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

CHEYENNE, WY

Libsack, B|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/17/2026

Service was great, Melissa was strait forward and honest about how long the service would take and what needed to be performed. Provided status updates and very communicative through the process.

MELISSA WAMBOLT

8/19/2026

Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!

Business Response

GREELEY, CO

Lyons, M|2026 Chevrolet Tahoe

Confirmed Service Customer

8/25/2026

Missy was great!

Missy Mireles

8/27/2026

Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!

Business Response

CHEYENNE, WY

Vandegrift, R|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/24/2026

Missy really took charge of everything and got me set up with shuttle service. Everything worked out seamlessly. Missy is an asset to your organization. She takes the time to explain the service clearly.

Missy Mireles

7/26/2026

Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!

Business Response

CHEYENNE, WY

Fallis, L|2022 Chevrolet Equinox

Confirmed Service Customer

8/2/2026

Good. Time frame as estimated. Friendly staff.

MELISSA WAMBOLT

8/4/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tyrrell Chevrolet Company. We're glad to hear you found our staff was friendly! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LAPORTE, CO

Macdonald, K|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/11/2026

I always have an excellent service experience. Always quick and precise.

Missy Mireles

8/13/2026

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CHEYENNE, WY

Kielian, T|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/12/2026

Excellent

Missy Mireles

8/14/2026

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

KIMBALL, NE

Weber, A|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/30/2026

My experience with Tyrell Service has been excellent!

Missy Mireles

8/1/2026

Hello, we're happy to hear you had an excellent experience with our staff! We look forward to helping again in the future. Take care!

Business Response

DANNEBROG, NE

Calvin, J|2023 Chevrolet Malibu

Confirmed Service Customer

8/19/2026

Everything was good. Bobby did a great job.

BOBBY TOMPKINS

8/21/2026

Thank you for taking the time to leave us a review. Customer satisfaction remains our highest priority, and we're thrilled to know you had a positive experience. We look forward to welcoming you back whenever you need us.

Business Response

SCOTTSBLUFF, NE

Boyer, S|2015 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/25/2026

I've always had great service at Tyrrell Chevrolet. I did however have to wait 2 hours for a tire rotation and an oil change. I'm not sure if that's the normal wait time, but my truck was washed for me and I am completely satisfied with the service!!

MELISSA WAMBOLT

8/27/2026

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

BURNS, WY

Mcgowan, E|2022 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/12/2026

Great communication by assistant. Her knowledge was good, concern for my needs was better, and her persona was excellent. Consistent with what I've come to enjoy here in Cheyenne.

Missy Mireles

8/14/2026

Thank you for your kind words! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!

Business Response

CHEYENNE, WY

RANDALL D|2026 Chevrolet Suburban

Confirmed Sales Customer

8/19/2026

Very easy process. Not high pressure at all. We were able to get to a price I felt comfortable with.

BLAKE LANNING

8/21/2026

We strive to ensure that all our clients have a relaxed and worry-free experience with us! If there's anything else you require, don't hesitate to reach out via phone or visit us. Wishing you a fantastic day!

Business Response

CHEYENNE, WY

Kocjan, H|2022 Chevrolet Trailblazer

Confirmed Service Customer

7/28/2026

Every time I bring my vehicle in for something I ask them to also check the washer fluid line to the back because it leaks. They never check it

Missy Mireles

7/30/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

CHEYENNE, WY

Wood, D|2025 Chevrolet Traverse

Confirmed Service Customer

8/19/2026

Appt at 7:30 am. Dropped car off. No call. When I called I was hung up on. Went to shop at 4:30 and car still wasn’t done. No communication. Had to have a loaner vehicle for the night. Not the first time this has happened. I’m not impressed.

Missy Mireles

8/21/2026

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

CHEYENNE, WY

ROBIN L|2026 Chevrolet Trax

Confirmed Sales Customer

8/31/2026

Love my car

MIKAELA GRANT

9/1/2026

We’re so glad to hear you’re loving your car! Thank you for choosing us, and we look forward to continuing to serve you with all your vehicle needs.

Business Response

CHEYENNE, WY